Bulbshare Qualitative Research Associate Director

Remote based in South Africa or UK

About the company:

We’re on a mission to solve the world's biggest social and commercial challenges through the power of customer collaboration. Our leading-edge technology and world-class teams help some of the most iconic brands in the world (LEGO, Nestlé, L’Oréal, Samsung) by creating unique online communities that collaborate and provide real-time insights, ideas and content. These customer-led insights fuel new ideas for products, marketing campaigns, content creation and much, much more. As Bulbshare rapidly accelerates its growth, we are looking for an exceptional Qualitative Research Associate Director to join our team and contribute to our mission.

Your role:

In this pivotal role, you will serve as the primary client contact for all insight projects, responsible for maintaining strong client relationships and delivering exceptional results. As such consistent delivery of high quality output to grow account is important; as is the design, analysis and interpretation of data to best meet the client's objectives. The individual must possess significant qualitative market research experience, ability to work independently as well as in a team and previous experience in consumer based qualitative research is essential.

Key responsibilities:

As Qualitative Research Associate Director, your key responsibilities will include:
  • Deliver a range of complex qualitative projects from start to end, including thinking out of the box for creative research solutions throughout the project cycle
  • Write persuasive research proposals - propose and justify methodology and cost
  • Key tasks: client briefs; proposal writing; project design and implementation; writing insightful qualitative reports
  • Preparation of presentations to a high standard requiring little or no input from senior management
  • Ability to present findings to clients at a high level with strategic recommendations
  • Deliver exceptional value to client and deepen client account relations

What we are looking for:

Qualifications and technical skills required

  • Education: Candidates should be educated to degree level with a minimum of 2:1 or equivalent.
  • Experience: Demonstrable qualitative market research experience is required, preferably working with a major FMCG brand or providing research services to major brands at a top research agency.
  • Subject Matter Expertise: We are seeking a qualitative subject matter expert.
  • Professional Experience: A minimum of 8 years' experience in a similar qualitative Director role is essential.
  • Digital Research: Previous experience in digital research is highly advantageous.
  • Marketing Knowledge: A good appreciation and understanding of marketing and client issues are necessary.
  • Motivation: We value self-motivated individuals.
  • Teamwork: Candidates should possess the ability to work independently and collaborate effectively in a remote team.
  • Industry Specific: Previous experience working with FMCG companies.

Competencies required

  • Excellent communication skills, both written and spoken
  • Able to build relationships across departments, suppliers and clients
  • Ability to work under pressure and to meet tight deadlines
  • Excellent qualitative interpretation and analytical skills
  • Ability to confidently present qualitative results to high level clients

What’s in it for you:

Be a part of an extremely fast growing technology startup transforming the way brands and organisations collaborate with their audience.

  • Values driven culture where we connect, collaborate & co-create
  • 38 days holiday including statutory bank holidays Company sick pay
  • Remote working
  • Flexible hours to bring out the best in your performance
  • Supported learning & development with 6 monthly reviews
  • Quarterly fun days at our HQ
  • Dress for your diary & own your unique style
  • Tech provided
  • Surprise gifts

You’ll also enjoy…

  • Flexible location – work remotely or from our offices in London Bridge and Cape Town
  • 30 days holiday excluding bank holidays and Christmas
  • Potential for flexible hours
  • Health Cash Plan
  • Pension
  • Training allowance for personal and professional development
  • Other company perks include team socials, regular team events


To apply, please send your CV and cover letter to [email protected] with the subject 'Qualitative Research Associate Director Application'.