AI-first customer collaboration for consumer trends community content product reviews brand advocacy e-commerce ad testing package testing product innovation video research consumer immersions consumer insights

Any consumer segment. Anywhere in the world. 1000s of daily insights analysed in sections with the power of AI. It’s time to put customer voice at the heart of your business.

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Unlock the power of your customers

Human insights. AI analysis.

Drive 1000s of real-time responses from your community then group, mine and analyse your data in seconds using our AI technology. Learn More

Customer-generated content

Limitless source of more effective customer-generated content - building authenticity and meaning with your customers. Learn More

People-powered global reach

Identify influencers through your analytics dashboard and distribute content through their personal networks - driving word-of-mouth advocacy. Learn More

Eliana Wahnon | Bulbshare

Eliana Wahnon

Vice President Consumer & Market Intelligence, Nestlé CPW

Simon Pollock | Bulbshare
“Through a 5-year partnership with Bulbshare we’ve conducted insights in 16+ countries worldwide. With a wealth of knowledge and data assets, coupled with our expertise and strong relationships, this technology empowers us to evolve faster in our work.”
Simon Pollock | Bulbshare

Simon Pollock

VP Consumer Insights, Nestlé Cereals

Simon Pollock | Bulbshare
“Everybody, from the CEO down, is engaged in the programme, and is engaging with consumers on a regular basis.”
Paul Thomas | Bulbshare

Paul Thomas

Global Insights Director, Asahi

Paul Thomas | Bulbshare
“(Bulbshare) has allowed us to quickly answer burning questions within our business – vs a traditional research tool which takes 5 times as long and costs 5 times as much!“
Sam Crossman | Bulbshare

Sam Crossman

Chief Digital Officer, L’Oréal

Sam Crossman | Bulbshare
“Customer communities are the future. You need to connect with them. That’s what Bulbshare enables, and I expect to see every brand start to create these communities in the next few years.”
Ellis Lanyon | Bulbshare

Ellis Lanyon

Head of Digital, NYX Professional Makeup UK

Ellis Lanyon | Bulbshare
“Consumers’ expectations have dramatically changed. We’re building out a more participatory model… Putting consumer voice at the centre of what we do.”


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Awards & Nominations

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2022 YES Award Finalists

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Premier Award - Operational Excellence

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Research Hero Award

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Insights 250 winner 2021

Designing the future with a tech giant
Co-creating the future of mobile audio experiences with customers across the UK and US.
Voxi by Vodafone
Building a community of young creatives to be at the very heart of Voxi by Vodafone's marketing strategy.
Putting customer advocacy at the heart of the brand
Transforming how a leading L’Oréal brand approaches content, marketing and advocacy
Putting Wolverine one step ahead through customer collaboration
De-risking product development and marketing decisions for a leading global footwear brand.

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View our latest content

Insight futures: The trends set to shape the landscape of market research in 2024

Join Founder of Insight Platforms, Mike Stevens and Bulbshare as we forecast the research trends that will rock the boat in 2024 and discuss how you can stay ahead of the curve in your research.

Festive forecast: Unpacking seasonal spend across hospitality, with Greene King

Join Greene King’s Consumer Insights Manager, Caroline Dean, and Bulbshare’s Chief Customer Officer, Louise Hughes, to discover how consumers will eat, drink, and socialise this festive season.

The insight manager’s future food and drink report

Shopping. Socialising. Eating. Drinking. From nootropic drinks to fishless fillets, here are the trends that will define 2023 consumption.

The Inflation Report: Consumer spend in light of continued austerity

A cancelled Christmas is on the cards for a quarter of respondents, and, above all else, the majority are finding it difficult to afford to live. Discover what a community of UK, US, and French consumers think about inflation, potential recession, and rising prices, here.

How to mine and analyse data 50 x faster using generative AI, with Microsoft and Bulbshare

Actionable tips on how to best wield AI technology to save time, drive efficiency and conduct more meaningful research than ever before…

Generating the future: Predicting the impact of AI on consumer insights

AI – it’s all everyone has been talking about since the launch of ChatGPT. And for good reason: it wields the potential to change everything we know about jobs, consumer insight, and industry as a whole. The question remains, how do we wield it?

Bringing the customer into the boardroom: How leading brands are winning with community-led growth

In 2023 the ‘consumer’ no longer just ‘consumes’. They innovate. They co-create. They advocate. But how can your brand empower its customers to become co-architects of its mission? Let’s unpick the power of the people that truly make your brand special: your customers.

The fashion report: Is frugality in fashion for consumers during the cost of living crisis?

Unravel the consumer clothing trends here. Discover how UK and US consumers are shopping for clothing and accessories during a cost of living crisis. From second hand shopping to fast fashion to AR try ons, these are the trends you need to know.

The alcoholic beverage report: The consumer behaviours making a splash in the alcoholic beverage industry

What top trends are sating US and UK consumers’ thirst? From drinking their greens to convenience-based cocktails, discover the consumer behaviours that have shaken, not stirred, the industry.

Bringing the customer into the board room: How leading brands are winning with community-led growth, with TikTok and giffgaff

In 2023 the ‘consumer’ no longer just ‘consumes’. They innovate. They co-create. They advocate.

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Transform your customer connections

Exploratory qual | Bulbshare

Exploratory qual

Uncover key learnings and trends, and deep-dive for in-depth or contextual exploration.

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Empathy diaries

Get right to the heart of your customers’ lives with always-on access and day-by-day video diary entries.

Competitor analysis | Bulbshare

Competitor analysis

Gain insights on the strengths and weaknesses of all your competitors.

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Brand identity and positioning

Gain a full understanding of brand perception and learn what your customers want to see from your brand.

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Customer Connect

Virtual global workshops connecting customers from anywhere in the world and any customer segment.

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Product placement

Get real-time, in-situ, rich media feedback on how your consumers view your product.

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Creative concept testing

Gain at-scale feedback on creative concepts and packaging designs with heatmapping and ideation.

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Product reviews

Authentic community-generated product reviews, syndicated online to millions.

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