Real-time customer
data driving the
right decisions

Interact with your customers in real-time, get rich, multimedia responses, heatmap creative concepts and drive content at scale – then analyse all your data through our live AI dashboard.

Get to the heart of your customers' lives

BUILT FOR MOBILE

The world's leading customer collaboration software creates customer communities that are constantly online, always responsive and ready to collaborate on the move. Be it in-store or at the dinner table, you’ll be there for any occasion.

Super intuitive

Bulbshare works just like your audience’s favourite social media apps - driving familiarity, engagement, and everyday use.

Fast, live, real-time

Push notifications and rich media mobile responses make for on-the-go, real-time insight wherever and whenever your brand needs it.

Live, AI analysis

Our live analytics dashboard includes auto-translation, sentiment tracking and image recognition capabilities - and you can download reports at the touch of a button.

GETTING STARTED

How it works

Our mobile-first technology means users can upload photo and video content wherever and whenever they want. And our live AI dashboard lets you auto-translate foreign language responses, and track key words, sentiments and images. Our super-intuitive interface means you can engage users with A/B and swipe-testing, and embed rich media uploads and image heatmapping in one survey experience.

LAUCH PROJECTS IN MINUTES.
DRIVE THOUSANDS OF RESPONSES IN HOURS.

Product features

LIVE RESULTS

Visualise your data on our live, AI dashboard

  • See a full breakdown of your community data
  • User-journey and concept-testing heatmaps
  • Auto-translation of foreign language responses
  • AI analysis of key words and sentiments
  • Image recognition including brands and logos 
  • Download instant PPT reports

INTUITIVE CONTROL PANEL

Build and launch community briefs in minutes

  • Ready-to-go briefing templates
  • User-friendly drag and drop interface
  • All the materials you need to go self-serve
  • Push notifications to alert your users

RICH MEDIA SURVEYS

Engage your users with visual, multi-media surveys

  • Video and image uploads embedded within surveys
  • Swipe testing, A/B image selection and concept heatmapping
  • Timed responses for instinctive reactions
  • Image grids for visual multiple choice options

CONTENT AND REVIEWS AT SCALE

Syndicate millions of reviews online - all at the touch of a button

  • Direct video uploads for content and reviews
  • Shareable to users’ own social media channels
  • Embed links within content driving traffic back to e-commerce pages
  • Tracks all clicks and shares via live dashboard
  • Syndicate reviews to millions via Bazaarvoice integration

SPEED-TEST CREATIVE CONCEPTS

Test creative concepts with live sentiment-tracking heatmaps

  • In-app testing of creative or packaging concepts
  • Users can leave comments on the areas they like and don’t like
  • Live heatmaps showing comments grouped by sentiment
  • At-scale, with ability to display 1000s of responses

AGILE CUSTOMER CONNECTIONS

Virtual, global workshops connecting customers from anywhere in the world

  • Agile virtual workshop technology
  • Ability to recruit from any customer segment
  • Host in-depth interviews or at-scale workshops

LIVE AI MEDIA GALLERY

AI technology to group and analyse your media uploads

  • Select and filter media containing a specific logo, object, colour, or label
  • Search for combinations of subcategories for an even more targeted analysis of media
  • Aggregate data, tracking the number of occurrences of each desired object
  • Text recognition tool to analyse text within images

More Bulbshare benefits

  • Technical and customer support
  • Monthly releases, performance SLA, no upgrade headaches
  • Always on and fully secure
  • Push notifications
  • Access to platform data 24/7
  • Fully-managed service or self-serve onboarding
  • Access to thought-leading consumer trend reports, webinars and content

Schedule a demo

See how Bulbshare can revolutionise the way you interact with your customers.